Vocati Communications, Inc.

Complete Call Center Services

Call Center Marketing – Outbound

Vocati communications offers a complete line of outbound call marketing solutions from our Domestic and International Call Centers.

Dial over 1,000,000 numbers in a day!

Our system allows you to run at 100’s of phone lines, per campaign. That means each of our clients gets dedicated capacity, on-demand. Does your outbound campaign need to bring in a few 1000 leads a day?

The Vocati Outbound Virtual Call Center is a complete service consisting of outbound campaign management functionality with predictive dialing. With Vocati you will use our phone dialer and robust outbound call center software to efficiently and effectively manage product campaigns, generate sales leads, process account collections, raise funds, administer research surveys, and conduct political and community initiatives. Our Predictive Dialer provides all the features you need to achieve the maximum number of successful calls by the minimum number of agents.

Our fully hosted customized dialer offers a predictive dialing capability that can double or triple the number of right party connections. A predictive dialing system automates outbound dialing to only connect agents to calls answered by real people.

Inbound Sales and Support Services

Enjoy world-class call center benefits without high costs, delays and headaches.

The Vocati Inbound Virtual Call Center software provides all the features you need to insure that incoming calls are managed efficiently and effectively. Our rapidly-deployed, hosted solution provides capacity on demand; as you need it for fundraising, product campaigns, and seasonal promotions. Whether you have a handful of agents or hundreds of agents, you can stay focused on your business and not on maintaining call center systems.

The Vocati Communication technology that underlies our world-class service offers you all the features of a premise-based system with no hardware, no software, and no phone lines.

Full Time and Part Time Reception Services

Our services essentially replace your company’s receptionist duties.

Trained to be Your Personal Assistant!

We answer the phone in your company’s name, take caller details, make appointments, get in contact with you, take orders and product complaints and provide information regarding the company as directed.

We immediately execute emergency response calls and relay the detail via voice, text message, email or fax.

We operate digital lines and are able to transfer your incoming calls to extensions within your organization or transfer and connect you anywhere nationally or internationally.

Our customer base is all over the world and we cater to companies of any size and individuals who need a reliable, helpful assistant.