Archive for the ‘Carrier and Wholesale Services’ Category
VoIP Servers For As Low As $19.95 per month from Vocati Communications!
VoIP Servers For As Low As $19.95 per month from Vocati Communications!
Vocati Communications is running a special on all Servers including virtual servers and physical servers right now.
Hosted Switches and Servers – Starting at $19.95 per month – TURNKEY!
Vocati ServerWhy pay for bandwidth at a location that is always going down taking your business offline? Get your turnkey switch, co-located server or PBX with us. Guaranteed uptime!
Unlike other providers, we do not limit the use of your server. Use it for whatever you want! Switch, PBX, Email, Web Servers, VoIP Server, Corporate Switch, Turnkey Calling Card Platform. We offer it all!
The following configurations and monthly prices are available:
| Monthly Cost | Setup Fee | Processor | Memory | Hard Drives | Bandwidth |
|---|---|---|---|---|---|
| $19.95 | $24.95 | Dual Xeon Partition | 256MB | 10GB RAID | *Free |
| $39.95 | $39.95 | Dual Xeon Partition | 512MB | 20GB RAID | *Free |
| $69.95 | $49.95 | Intel 830 Dual Core 3.0GHZ | 1GB ECC | 40GB RAID | *Free |
| $249.95 | $59.95 | Intel Xeon Quad Core 2.4GHZ | 4GB ECC | 160GB RAID | *Free |
| $19.95 | $24.95 | Virtual Private Server | On Demand! | 10GB RAID | *Free |
**Free initial configuration setup including trunks and testing to Vocati!
Additional upgrades and changes available upon request.
We will install most major open operating systems on your server.
Available Operating Sytstems
-
PBX in a Flash
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Trixbox CE 2.x
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A2Billing Calling Card Platform
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Centos 5.2 with Asterisk 1.4 installed
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Freeswitch
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Elastix
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OpenSIPS
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OpenSER
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Plain CentOS, Fedora, Debian, Ubuntu, or Gentoo
Additional Cost Installations:
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CDRTool
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Media Proxy
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FreeRadius
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Custom Billing or VoIP Services
Server Colocation
Server colocation offered on an individual case basis. Space may be purchased by units of rackspace or cabinets start at $499 per month.
* Free bandwidth offered so long as server is only used for processing VoIP calls on Vocati’s or iCall’s network. Servers using bandwidth over three megabits for calls on other voip providers or hosting will be billed at $50 per Mbit based on 95% network billing rules. IRC is prohibited.
** As a one time courtesy, upon request, Vocati will setup your new server to authenticate with our switch and verify that it is able to make and receive calls. This applies to any VoIP technology. Customer is responsible for final configuration and ongoing management or Vocati can provide consulting services at a pre-agreed rate. Contact us for more details.
Vocati Communications Sending Calls to Haiti
At 8:14 PM Eastern Time today we re-routed all calls destined for Haiti through Brazil.
We are now completing over 70% of calls into the country of Haiti and are assessing long term communications strategies for the coming days and weeks.
If there is anyone in need of calling Haiti, we can reserve a channel for you and try to get a call through. We will try and get messages to family and friends in the event that we can not complete your call. For more information, please send an email to haiti@vocaticommunications.com
Major Earthquake Hits Haiti
The strongest earthquake in more than 200 years rocked Haiti on Tuesday, collapsing a hospital where people screamed for help and heavily damaging the National Palace, U.N. peacekeeper headquarters and other buildings. U.S. officials reported bodies in the streets and an aid official described “total disaster and chaos.”
United Nations officials said hours after the 7.0-magnitude quake struck at 4:53 p.m. that they still couldn’t account for a large number of U.N. personnel.
Communications were widely disrupted, making it impossible to get a full picture of damage as powerful aftershocks shook a desperately poor country where many buildings are flimsy. Electricity was out in some places.
Karel Zelenka, a Catholic Relief Services representative in Port-au-Prince, told U.S. colleagues before phone service failed that “there must be thousands of people dead,” according to a spokeswoman for the aid group, Sara Fajardo.
“He reported that it was just total disaster and chaos, that there were clouds of dust surrounding Port-au-Prince,” Fajardo said from the group’s offices in Maryland.
State Department spokesman P.J. Crowley said in Washington that U.S. Embassy personnel were “literally in the dark” after power failed.
Andres Acero, Chief Operations Officer, Showcased in New Podcast
Vocati Communications and OneWorld Andres Acero
Listen to the Podcast Here. Escucha aquí.
(Grabé este durante el uso de wifi Panera de conveniencia. La calidad de la voz era efectivamente en diversos momentos a pocos.) Andrés Acero, director de operaciones de todo el mundo y es fundador de una de las más respetadas compañías de comunicaciones IP de Comunicaciones Vocati.
Sr. Acero se especializa en el desarrollo y la consulta sobre los clientes más rentables, pero la calidad de los productos y servicios que la VoIP y servicios de telecomunicaciones que ofrece, además de contribuir también a la comunidad de código abierto a través de asesorar el desarrollo y depuración de software. Además, el Sr. Acero es un importante participante y de guía en Vocati “One World” Programa y organización a un organismo independiente establecido que ofrece llamadas telefónicas gratuitas a los soldados activos en el exterior, JoeOnTheMove.com.
Cuestiones que discutimos en podcast 1:
1. ¿Podría hablarnos de la historia de su empresa Vocati Comunicaciones?
2. Describa por favor sus servicios.
3. ¿Cuál es su mercado típico y su base de clientes actuales?
4. ¿Quisieran compartir con nosotros algo nuevo acerca de su empresa?
5. ¿Cuáles son las ventajas de las empresas mayoristas al utilizar DIDXnet?
6. ¿Cómo las personas pueden contactar su compañía?
7. ¿Les gustaria compartir con nosotros un mensaje de consejo final?
8. Me puedes comentar sobre las organizaciones de carrida que Vocati esparte de?
Performance issues with A2Billing
Performance issues with A2Billing
Asterisk: optimizing a2billing mysql database with more than 1,000,000 rates in cc_ratecard
UPDATE: We just found out that the index we are talking about will be added to the next a2billing release. We have been told that the index is already part of the source repository now as of rev 2419.
Like many other people, we have experienced performance problems with a2billing ( asterisk2billing ) when our cc_ratecard table reached 1,000,000 rows.
We have surfed around the internet to find solutions to fix this problem. We found several solutions, some suggesting to split the cc_ratecard table into multiple tables in order to fix things. Nevertehless, we figured that there must be another way and there was indeed another way. Click below to read more…
Second, there is a missing index in the cc_ratecard that you can easily add yourself. This change alone will speed up things by a factor of about 10 from what we have found:
The column idtariffplan (the one that could be moved to a separate table as mentioned above in our first point) in the cc_ratecard table doesn’t have any indexes.
Just add an index to this column to speed up things by a factor of around 10:
mysql> create index idtariffplan_index on cc_ratecard (idtariffplan);
Et voila !!
Third make sure your mysql database itself is optimized for large tables. As example see the my.huge file content that is distributed with mysql below.
A2billing is now running smootly with over 1,000,000 rates in cc_ratecard !
my-huge.cnf :
# Example MySQL config file for very large systems.
#
# This is for a large system with memory of 1G-2G where the system runs mainly
# MySQL.
#
# You can copy this file to
# /etc/my.cnf to set global options,
# mysql-data-dir/my.cnf to set server-specific options (in this
# installation this directory is /var/lib/mysql) or
# ~/.my.cnf to set user-specific options.
#
# In this file, you can use all long options that a program supports.
# If you want to know which options a program supports, run the program
# with the “–help” option.
# The following options will be passed to all MySQL clients
[client]
#password = your_password
port = 3306
socket = /var/run/mysql/mysql.sock
# Here follows entries for some specific programs
# The MySQL server
[mysqld]
port = 3306
socket = /var/run/mysql/mysql.sock
skip-locking
key_buffer = 384M
max_allowed_packet = 1M
table_cache = 512
sort_buffer_size = 2M
read_buffer_size = 2M
read_rnd_buffer_size = 8M
myisam_sort_buffer_size = 64M
thread_cache_size = 8
query_cache_size = 32M
# Try number of CPU’s*2 for thread_concurrency
thread_concurrency = 8
# Don’t listen on a TCP/IP port at all. This can be a security enhancement,
# if all processes that need to connect to mysqld run on the same host.
# All interaction with mysqld must be made via Unix sockets or named pipes.
# Note that using this option without enabling named pipes on Windows
# (via the “enable-named-pipe” option) will render mysqld useless!
#
#skip-networking
# Replication Master Server (default)
# binary logging is required for replication
log-bin
# required unique id between 1 and 2^32 – 1
# defaults to 1 if master-host is not set
# but will not function as a master if omitted
server-id = 1
# Replication Slave (comment out master section to use this)
#
# To configure this host as a replication slave, you can choose between
# two methods :
#
# 1) Use the CHANGE MASTER TO command (fully described in our manual) -
# the syntax is:
#
# CHANGE MASTER TO MASTER_HOST=<host>, MASTER_PORT=<port>,
# MASTER_USER=<user>, MASTER_PASSWORD=<password> ;
#
# where you replace <host>, <user>, <password> by quoted strings and
# <port> by the master’s port number (3306 by default).
#
# Example:
#
# CHANGE MASTER TO MASTER_HOST=’125.564.12.1′, MASTER_PORT=3306,
# MASTER_USER=’joe’, MASTER_PASSWORD=’secret’;
#
# OR
#
# 2) Set the variables below. However, in case you choose this method, then
# start replication for the first time (even unsuccessfully, for example
# if you mistyped the password in master-password and the slave fails to
# connect), the slave will create a master.info file, and any later
# change in this file to the variables’ values below will be ignored and
# overridden by the content of the master.info file, unless you shutdown
# the slave server, delete master.info and restart the slaver server.
# For that reason, you may want to leave the lines below untouched
# (commented) and instead use CHANGE MASTER TO (see above)
#
# required unique id between 2 and 2^32 – 1
# (and different from the master)
# defaults to 2 if master-host is set
# but will not function as a slave if omitted
#server-id = 2
#
# The replication master for this slave – required
#master-host = <hostname>
#
# The username the slave will use for authentication when connecting
# to the master – required
#master-user = <username>
#
# The password the slave will authenticate with when connecting to
# the master – required
#master-password = <password>
#
# The port the master is listening on.
# optional – defaults to 3306
#master-port = <port>
#
# binary logging – not required for slaves, but recommended
#log-bin
# Point the following paths to different dedicated disks
#tmpdir = /tmp/
#log-update = /path-to-dedicated-directory/hostname
# Uncomment the following if you are using BDB tables
#bdb_cache_size = 384M
#bdb_max_lock = 100000
# Uncomment the following if you are using InnoDB tables
#innodb_data_home_dir = /var/lib/mysql/
#innodb_data_file_path = ibdata1:2000M;ibdata2:10M:autoextend
#innodb_log_group_home_dir = /var/lib/mysql/
#innodb_log_arch_dir = /var/lib/mysql/
# You can set .._buffer_pool_size up to 50 – 80 %
# of RAM but beware of setting memory usage too high
#innodb_buffer_pool_size = 384M
#innodb_additional_mem_pool_size = 20M
# Set .._log_file_size to 25 % of buffer pool size
#innodb_log_file_size = 100M
#innodb_log_buffer_size = 8M
#innodb_flush_log_at_trx_commit = 1
#innodb_lock_wait_timeout = 50
[mysqldump]
quick
max_allowed_packet = 16M
[mysql]
no-auto-rehash
# Remove the next comment character if you are not familiar with SQL
#safe-updates
[isamchk]
key_buffer = 256M
sort_buffer_size = 256M
read_buffer = 2M
write_buffer = 2M
[myisamchk]
key_buffer = 256M
sort_buffer_size = 256M
read_buffer = 2M
write_buffer = 2M
[mysqlhotcopy]
interactive-timeout
Our CEO Featured on DIDX Podcast – Read and Listen Here…
Our CEO Featured on DIDX Podcast – Read and Listen Here…
http://www.didx.net/podcast/?p=episode&name=2009-11-18_vocaticommunications.mp3
Here is the text from the page:
Bill McCarthy, CEO of Vocati Communications Conversation
Calculating ROI for VoIP
Calculating ROI for VoIP
It’s not just the cost savings. You can also expect efficiency gains, productivity increases and a reduced head count.
It’s one of the most common refrains among today’s telephony enthusiasts: VoIP can drastically increase savings and cut operating costs. But is the hype to be believed? According to Colin Taylor, CEO of contact-center consultancy The Taylor Reach Group Inc., while it’s true that most companies can expect a financial return on a VoIP investment, the metrics justifying the acquisition of an IP telephony system are quickly changing.
Originally, VoIP promised to help companies reduce international toll charges by allowing users to dial into a PBX, which would then switch traffic to VoIP. For example, experts estimate that companies can save up to 60 percent on call costs by routing interoffice voice calls over data networks. But as carriers slash long-distance charges and low-cost VoIP systems flood the market, more and more companies are looking to soft benefits to validate equipping a contact center with VoIP.
“The real gains that I’ve seen companies realize in IP telephony include improved integration, efficiency, effectiveness and functionality,” said Taylor.
From Toll Savings to Soft Benefits
In terms of improved integration, unlike TDM (time-division multiplex) based proprietary messaging solutions, unified messaging unites the worlds of phone and Internet over a single unified network, allowing agents to receive voice mail, email and fax messages in a single mailbox. This mailbox can be then accessed via the phone or from a desktop browser or an email client.
“It’s very sexy and quite cool to be able to have the phone system email you voice mail in your Microsoft Outlook program,” said Taylor.
Greater Efficiency Through Integration
Cool quotient aside, such integration can also lead to huge agent-efficiency gains. “A company can easily deliver contact-center services versus call-center services by integrating an agent’s emails and chat sessions into a call queue, which then makes them more efficient,” said Taylor. After all, every second a company can shave from its agents’ response times is a gain in productivity, plus a boost to customer service.
What’s more, Taylor says each time a company takes a single call queue and divides it into two separate channels, it reduces labor efficiency by 6 percent. However, “If you can take three discrete work groups and make them one,” advised Taylor, “you can gain labor efficiency and thereby reduce the number of full-time employees you need to service a volume of work.”
Calculating Upkeep Costs
Better yet, benefits such as efficiency gains, productivity increases and a reduced head count aren’t likely to be offset by a VoIP system’s maintenance and training costs. Whereas traditional PBX systems require companies to spend upward of $175 per hour on contractors to simply add an agent to the system, with IT telephony, Taylor said that an in-house IT professional “ … can probably make those changes himself in less than five minutes.” Not to mention the reduced cost to establish new contact centers, or the investment required to support contact-center moves, adds and changes.
Nor should companies expect to invest loads of money in training their agents on a VoIP system. While VoIP systems feature programmable soft buttons for functions such as speed dial and voice mail, Taylor said, “IP systems typically are easier to understand, use and manage than their TDM counterparts.”
Nevertheless, an ROI (return on investment) for VoIP in the contact center is never a guarantee. Substandard network readiness, failure to drive agent adoption, quality-of-service issues and security breaches are all potential obstacles to reaping hard — and soft — benefits from a VoIP system. So plan accordingly, and expect to see savings in some unexpected places.
Related Articles:
Webinar: Sales Reps Don’t Use Your CRM: Show Them Why They Should
Checklist: Setting Up a Call Center
XO Brags – But Is It Warranted? Try to Get Them on The Phone
XO Carries Over 2 Billion Minutes in Q4
XO announced today that they carried over 2 billion minutes of VoIP traffic in Q4 of 2005, which was an increase of 22% over previous quarter.
YAWN!
Frankly, who cares how much network utilization XO has? The metric is all wrong. XO investors should care about the number of subscribers, and the dollars earned per subscriber. Per minute revenues are trending to zero and the service is starting to suffer. Announcing that the number of minutes carried has increased is like a cable company announcing that the number of bits carried has increased. What investors really want to know is revenue per subscriber.
And customers should care about SERVICE! What happened to the days when you can pick up the phone and get great SERVICE?